Quick Guide:

• Wash at 30°C or less
• Don’t add any additional products
• Use a gentle wash cycle
• Air-dry where possible
• Iron on a low heat. You can put a cloth on bedding set when ironing

Delivery:

Our products are shipped directly from manufacturers and artisans from around the world and are often made on-demand.

Order Processing: 1-3 business days.

Estimated Delivery times:

United States & Canada 6-12 business days*.

UK and Ireland: 7-15 business days*.

Rest of the world: 10-20 business days*.

Returns:

We are so confident in our products that we have a 30-Day Guarantee. If you need to return or exchange an item, Please email us at support@duvai.com within 30 days of your purchase.

*There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.